Richmond Metro Convention &Visitors Bureau Testimonial
“Velton was invited to speak to the Richmond Region hospitality community on teaching new prospecting skill and techniques. Velton received a 4.3 on a scale from 1-5 for the Prospecting the Key to Your Future Sussess to our seminar participants. He is very organized and engaging with the audience.
Velton was successful in providing useful information which could enhance the participants’ business acumen. More importantly, he provided our attendees with the motivation to continue to persevere during challenging economic times. Velton’s sense of humor was infections and kept attendees focused.
Top qualities: High Integrity, Congenial, Great Delivery Style (very humorous). Velton hired as Speaker for Richmond Metropolitan Convention & Visitors Bureau’s 2011 Prospecting Key to Seminar.”
Cleo Battle, VP Sales & Services
Tamera Wilkins, Manager Events & Sponsorship
Customer Services Leadership
Welcome 2011!! The new year started with a bang… The Fountain of New Life Church retained the services of Strategic Solutions LLC and its Sr VP of Sales & Marketing Velton Showell to develop and present three workshops on Customer Service Leadership. The workshops were conducted on three consecutive Saturdays and was delivered to the Ministers, Deacons, Team Leaders, Ministry Leaders and Ministry Workers respectively. The feedback and response has been fantastic and the Church is well on its way to making significant progress in creating a more inviting environment for all that enter.
Prospecting the Key to Your Future Success in Virginia
Senior VP of Sales & Marketing Velton W. Showell III, just completed a two day speaking engagement in Virginia the first stop was in the Capitol City of Richmond speaking to Leaders in the Destinations Hospitality Sales community. The Session took place in the Richmond ConventionCenter and was attended by Hotel Sales Executives , Attractions Sales and Service Professionals, and Convention Bureau Executives. Day two was the Resort Destination of Virginia Beach at the New Virginia Beach Convention Center. This session was attended by Destination Sales Executives, Conventions Center and Hotel Sales professionals and Convention Bureau Sales Executives. The reviews were fantastic and the information shared planted seeds in very fertile soil… Look for great things from both of these Beautiful and Destinations.
“Every Person is a Prospect, Every Person is a Sales Person” is comming to Virgina…
“Every Person is a Prospect, Every Person is a Sales Person” is comming to Virgina… The Ricmond Convention and Visitors Bureau and the Virginia Beach Convetion & Visitors Bureau have both retained the services of Sr. VP Sales & Marketing at Strategic Solutions LLC, Velton W. Showell, to speak to their Destination’s Hospitality communities. The topic and philosophy that every person you encounter could be a potential business prospect and every person in your destination is a sales person. The greatest selling feature in any process is the ability to treat everyone you encounter as a perspective customer and utilize care and your selling skills to entice them to patronize your business and ultimately your destination. The Workshops are scheduled for Tuesday, February 7, 2011 at the Richmond Convention Center and on Wednesday, February 8, 2011 at the Virginia Beach Convention Center.
First Nazarene Baptist Church New Customers
First Nazarene Baptist Church and Reverend J. A. Jones have retained Strategic Solutions LLC to help them build their electronic message delivery initiative including the repositioning and re-design of the Churches web-site. The process is an opportunity for both First Nazarene Church of Camden, NJ and Strategic Solutions LLC to bring a new day in spreading the word to a community near and dear to both. The Church is a beacon of light in the community and the new web-site and marketing approach will allow the message to be spread to a broader spectrum of the immediate and church population, perspective new members, as well as other church communities both nationally and globally.
Customer Service Leadership
Our newest Workshop has arrived!
Leading an organization in the business world is difficult enough without adding the component of insuring high levels of customer satisfaction. This workshop drives and delivers the concepts necessary to develop a “Customer First” mentality within your organization from the top down. The basis of any customer oriented organization the ability for it’s leaders to create an environment that empowers its service providers to deal with, handle, and resolve customer issues, without fear of reprisal for making decisions to insure customer satisfaction in the attempt to develop brand loyalty. We examine real life situations and discuss issues that arise and potential solutions and the impact of them throughout the organization.
Dates for 2010 and the first quarter of 2011 are filling fast, hurry and call to take advantage of this dynamic common sense approach to winning at Customer Service with a top down philosophy.
Selling and Re-selling
An important component to the selling process is the maintenance of the relationship, by providing exemplary service after the initial sale has been made. Sales people make the initial sale, service insure the customers’ return and further purchases.
The True Investment
Give a man a fish he will eat for a day… teach the same man to fish and he will eat for a lifetime… so it is in business. Invest in your people; teach them to thirst for knowledge and skills, not just to complete the task at hand!
Leadership
Do not follow where the path may lead.
Go instead where there is no path and leave a trail.
Harold R. McAlindon
Leaders and Eagles a common thread!
Leaders are like Eagles they don’t fly with the flock; they explore new heights and challenge themselves and others to soar beyond the norm. Yet an Eagle is never to large or consumed with itself to assist another Eagle in distress… and thats what makes an Eagle a true Leader! So spread your wings and SOAR!